Tello / AI chatbot for small business
An AI chatbot for your small business website
Tello learns your business from your website, answers customers' questions around the clock and sends you every lead.
What a website chat assistant does for you
Customers have questions in the evening and on weekends, when you are busy or closed. Tello answers them the moment they ask: your hours, your services, your prices, how to book. When someone wants a quote or a callback, Tello asks for their name and a phone number or email and sends it to you, so the lead is not lost.
How it works
- 1. Paste your websiteTello reads your site and writes the notes it answers from. You can edit them.
- 2. Add it to your siteOne line of code puts a chat button on your site, or share your own Tello chat link.
- 3. Get your leadsEvery question and contact detail lands on your manage page, with a daily Today with Tello summary.
What Tello will not do
Tello answers only from what you give it, never promises prices, dates or results, and never gives medical or legal advice. It does not take payment card numbers, passwords or health information, and it is not for health care businesses. Customers are told they are chatting with an AI.
Pricing
Starter is $19 a month. Pro is $49 a month and adds the Meet Tello page, suggested questions, a Message the team form with optional photos, and voice. Both include a 7-day free trial and you can cancel any time.
Frequently asked questions
What is an AI chatbot for a small business website?
It is a chat assistant on your website that answers visitors' questions at any hour. Tello learns your business from your website and the notes you add, answers in short plain sentences, and takes the name and phone or email of anyone who wants a quote or a callback.
How much does Tello cost?
Starter is $19 a month and Pro is $49 a month. Both start with a 7-day free trial and you can cancel any time.
How do I add Tello to my website?
Paste your website link on tello.live. Tello reads it and builds your assistant. You can add it to your site with one line of code, or share your own Tello chat link.
Will Tello make things up?
Tello is an AI and can be wrong. It is told to answer only from your business information, to say when it is not sure, and to offer to pass the question to you. Customers are told they are chatting with an AI, and you can read every conversation.
What does the Pro plan add?
Pro adds a private Meet Tello page for your business with a short story, suggested questions, a Message the team form with optional photo attachments, and voice, so customers can speak a question and tap Listen to hear the answer.
Can health care businesses use Tello?
No. Tello is not available for health care or medical businesses, and customers are asked not to share medical details, payment card numbers or passwords in the chat.
How do I see who contacted me?
Every lead appears on your private manage page, and Today with Tello shows who is still waiting for a reply each day.